Support & Maintenance Services
Your tech should just work. If it doesn’t — we’ve got you.
We provide expert troubleshooting for smart devices and Wi-Fi networks, ensuring your smart home runs smoothly. Our services include diagnosing and fixing connectivity issues, performing firmware and software updates, and offering personalized advice on smart home equipment selection. We also handle system upgrades and provide ongoing maintenance to keep everything optimized.
What’s Included:
▪️ Wi-Fi Troubleshooting & Network Repairs
▪️ Smart Home Hardware Issue Diagnosis & Fixes
▪️ Firmware & Software Updates for Smart Devices
▪️ Expert Equipment Selection & Purchase Advice
▪️ Ongoing System Maintenance & Upgrades
📍 Serving San Mateo, Redwood City, Palo Alto, Mountain View, and surrounding cities, we ensure fast, reliable, and professional support for all your smart home technology needs.
Got smart tech stress? Let’s fix it.No judgment. No confusion. Just solid support, whenever you need it.
How It Works
1. Call or click — describe the issue or book a checkup
2. We assess — remotely or on-site, depending on the issue
3. We fix — network drops, device misbehavior, ghost Wi-Fi, you name it
4. We update — keep your firmware current and your system secure
5. We advise — honest recommendations, no upsells
Why Choose Fox Smart Home?
▪️ Deep knowledge of all major smart home brands & platforms
▪️ We focus on stability, security, and performance Clean fixes — no guessing games or cable spaghetti
▪️ Fast response when things go sideways
▪️ Like having a tech-savvy friend who actually answers your calls
Frequently Asked Questions
1. What types of problems can you fix?
Wi-Fi issues, devices going offline, voice assistant glitches, slow internet, firmware errors, and more.
2. Can you help if another company did the install?
Yep. We troubleshoot all setups — no matter who installed it.
3. Do you offer routine checkups?
Yes! We can do annual or seasonal service visits to keep everything in top shape.
4. Do you offer emergency service?
For critical issues, we can usually respond same or next day. Just call us.